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Project Manager - Parking, Houston, Texas

Created 11/25/2021
Reference 63897
Category Operations
Country United States
State Texas
City Houston
Zip 77032
Salary Competitive
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title
Project Manager - Parking

Education
High School or GED

Career Level
Manager

Category
Operations

Job Type/ FLSA Status
Salaried Exempt

Travel Required
None

Shift Type

Job Description

In this challenging role the Operations Manager oversees a vehicle services operation at a high-volume rental
car facility supervising multiple positions. This is a salaried exempt position.

Essential Duties:
  • Train and develop 40+ Employees. Schedule employees to ensure that all breaks are provided. Make recommendations to the Branch Manager on progressive discipline and manage the employee's performance evaluations.
  • Contact service representatives for malfunctions and needed repairs or any jobs covered by the contract.
  • Provide excellent customer service. Assist customers and respond professionally and tactfully to customer complaints.
  • Maintain effective client relations. Provide clients with request for reports and assistance in a timely manner.
  • Implement company procedures and complete required daily, weekly, monthly and yearly transaction reports.
  • Implement Company safety programs to ensure compliance of safety regulations.
  • Report all incidents and client concerns and requests to the Operation Manager.
  • Ensure facilities are clean projecting a positive image of the Company.
  • Handle special projects assigned by the Branch Manager.
  • Maintain monthly & daily parking audit program as set within the Standard Operating Procedure
  • *Job duties may be modified at any time..


Minimum Requirements
  • Must have a minimum of three (3) years related experience. Work experience in the rental car industry preferred.
  • Excellent verbal and written English communication skills.
  • Excellent customer service skills.
  • Proficient with Windows, Excel, Word and Lotus Notes.
  • Excellent leadership skills.


Location
Houston, TX 77032 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy
Employer ABM Industries

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