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Custodial Manager, Charlotte, North Carolina

Created 03/20/2021
Reference 61272
Category Project Management
Country United States
State North Carolina
City Charlotte
Zip 28208
Salary Competitive
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM's comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes - from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title
Custodial Manager

Education
High School or GED

Career Level
Manager

Category
Project Management

Job Type/ FLSA Status
Salaried Exempt

Travel Required
None

Shift Type
N/A

Job Description

Position Summary

ABM is searching for a dynamic Facilities Manager to manage custodial services on a local Government account that encompasses 20+ buildings with a staff of 50+ associates. Position reports directly into the general manager for this location. Ideal candidates will have experience in service-related industry.

Essential Duties
  • Primary responsibilities include work scheduling of all account personnel, establishing work standards, conducting site evaluations, audits, overall inventory/equipment usage, budget control, employee performance appraisals, troubleshooting/problem solving, orientation, training of custodians and support personnel, customer relations, and special project work as requested.
  • This individual will also ensure that all managed services are being provided in a proper and cost-effective manner.
  • Control expenses within the assigned area of responsibility.
  • Maintain staff by assisting talent acquisition in recruiting and selecting employees.
  • Training employees; maintain a safe, secure, and legal work environment; develop personal growth opportunities.
  • Establish and maintain effective lines of communications with the client and facility personnel to ascertain that their needs and requirements are being met per the contract.
  • Maintain an environment that is sanitary, attractive, and in orderly condition.
  • Demonstrate and promote company culture, values and management philosophy.
  • Be a company ambassador by representing themselves professionally to the customer, public and internal to the company.
  • Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend improvements.
  • Manages Custodial Supervisors.
  • Job duties may be modified at any time.


Minimum Requirements
  • High School diploma required
  • Valid Driver's License
  • Bachelor's degree or equivalent work experience preferred
  • Work experience in a similar position is required
  • A minimum of five (5) years of supervisory experience in a service-related field with high customer/client contact
  • Strong service/quality attitude
  • Ability to plan, organize, prioritize, and achieve effective time management
  • Ability to work under pressure and meet established goals and objectives
  • Strong public speaking skills
  • Sense of urgency & ability to meet deadlines; self-directed
  • Exceptional communication, basic unit financial, interpersonal and technical skills are necessary


Location
Charlotte, NC 28208 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)

California Consumers Notice http://www.abm.com/californiaprivacy
Employer ABM Industries

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